Returns & Exchanges
At Alleyoop, we want you to love your minimalist beauty routine, which is why we offer a 30-day window for returns or exchanges on all products. If a shade isn't quite right or a formula doesn't fit your skin type, we'll make it right with a full refund or store credit.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process.
Print Your Label
Select the items you wish to return or exchange and download your prepaid shipping label instantly.
Package Your Beauty
Securely pack your items in their original packaging or a similar small mailer and attach the return label to the outside.
Drop Off & Refund
Drop your package at any authorized carrier location; once received at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing